About Us

Poetry in Flowers – ABN 30 065 035 902

Established in 1998, Poetry in Flowers is a florist located in the Marketplace Gungahlin, Canberra. We specialise in sourcing the best possible stock to bring you fresh, high quality flowers direct from the best growers and great prices. As well as our range of floral arrangements, we have gifts, hampers, balloons, bears, fruit, plants and chocolates, and offer a range of wedding and corporate services.

Delivery
Delivery is free for orders valued at $100 or more (to one address).  Orders priced between $60 and $100 will have a $5 delivery charge.  The delivery fee on orders less than $60 is $10.  Poetry in Flowers offers daily delivery to all of Canberra and parts of the Canberra region including Queanbeyan.  We can deliver to Sutton, Wamboin, Bywong, Bungendore and Hall for an additional fee of $10, and to Murrumbateman for an additional $15, but it is best to call the shop to organise these rural deliveries. We also provide an interstate and international flower delivery service.  Wedding, function and corporate deliveries have different pricing where we need to employ separate drivers to meet your needs.

Address
Shop H40, Marketplace Gungahlin, 33 Hibberson Street (near Kmart)
Gungahlin ACT, Australia.
Map

Contact Details
Phone 02 6253 8988, Email shop@poetryinflowers.com.au

Return and refund policy
Poetry in Flowers seeks to offer a high level of customer satisfaction. For additional customer service please do not hesitate to contact our shop via email or call direct on 02 6253 8988 

Transaction Currency
All transactions are in Australian dollars.

Delivery policy
Flowers will be delivered on the date specified by the sender wherever possible. Customers will be contacted directly if the delivery cannot be delivered in time on the date specified.  Contact via telephone and email will be contacted whenever possible.  We offer one delivery address per order placed. Overseas customers will be contacted only via email.

Same Day Deliveries - Flower orders must be received by 1.30pm EST Monday to Friday to ensure same day delivery.

Delivery During Business Hours - Flower orders to work addresses should be received by 10.30am to guarantee workplace delivery by 5pm. Deliveries to schools need to be received by 9.30am.  

Timed Deliveries - Timed deliveries (including AM deliveries) need to be received by 4pm the day before, and a 3 hour time range is needed for all orders.

Weekend Deliveries - Deliveries on the weekend will have earlier cut off times for same day delivery or ring us to confirm.

Substitution Policy - Wherever possible we will endeavour to ensure that the flowers will be delivered as close to the picture as possible, depending on availability. If the flowers or sundry items are not available as pictured, similar flowers or items will be substituted. If the outgoing floral arrangement is very different from that pictured the customer will be contacted directly.

Seasons Best - To choose seasons best may mean that the best available flowers will be chosen to do a similar style arrangement to the item selected.  This may mean a variation in colour range.  

Not at Home Policy - If the recipient is not at the delivery address, a calling card will be left at the address.  The flowers will be left at the address if safe to do so or returned to the shop for redelivery when able to get in contact with the recipient.  Customers may incur an additional $10 redelivery fee if the flowers need to be redelivered or redirected to a different address.

Privacy policy
Your privacy is important to us. Personal information collected by Poetry in Flowers is treated as confidential and is protected by the Privacy Act 1988.

Photography on Site

The most recent beautiful photos on this site have been taken by Kerry Sleeman.  Kerry is an experienced, professional and dedicated photographer, who has taken lovely photos of our work.    We do not hesitate to recommend her to customers seeking a local Gungahlin photographer for weddings, portraits or corporate work.  Check out her website  KerrySleemanPhotography.com.au.

Some of our beautiful photos on this site have been taken by Michael Moore and Janelle McMenamin of Captured Moments Photography.  You can check out the Captured Moments Website featuring photos from many recent weddings.  The original photos on this website were taken by Col Ellis who we have known for a long time from the Old Bus Depot Markets in Kingston.  He has a stall at the markets and specialises in Art Photography.  Some of his fine work can be viewed on his website -  Gallery Twenty Seven

 

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